Fundraising Promise

Child Bereavement UK is registered with the Fundraising Regulator, the independent regulator of charitable fundraising.

Being registered to the Fundraising Regulator means we are committed to its Fundraising Promise which outlines our commitment to our donors and the public.

We will adhere to the Fundraising Code of Practice
We will respect your rights and privacy
We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise
We will comply with the law as it applies to charities and fundraising
We promise to always put our beneficiaries and clients first and to spend money in the way that is best for them
We will keep your personal information safe. We promise not to sell or share your personal details with other charities. We never have. Your personal and financial information is held securely and in accordance with the Data Protection Act 2018.
We promise to keep you informed about what is being achieved with your money
We will give a clear explanation of how you can make a gift and change a regular donation
If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive
Where the law requires, we will get your consent before we contact you to fundraise
If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to
Feedback from our supporters is important. If you have a suggestion to make or even a compliment to share we will welcome it. If you are unhappy about something please tell us so we can make it right. Should you wish to get in touch or make a complaint please email [email protected] or call 01494 568949
If we cannot resolve your complaint, we accept the authority of the independent Fundraising Regulator to make a final adjudication. To find out more, please visit the Fundraising Regulator website
We promise to always listen to you

February 2024

Latest

I’ve got my own place

You can join our amazing team of fundraisers by taking part in any type of challenge.
Run the 2025 London Marathon

The public ballot for the TCS London Marathon 2025 closes on Friday. Run for Child Bereavement UK with your ballot place or apply for one of our charity places.
Adidas Manchester Marathon

Register your interest in our charity places
Involving parents and staff in learning from child deaths

Face to face training session in Birmingham.

I’ve got my own place

You can join our amazing team of fundraisers by taking part in any type of challenge.
Adidas Manchester Marathon

Register your interest in our charity places
Involving parents and staff in learning from child deaths

Face to face training session in Birmingham.
Chief Executive | Full-time | Hybrid

After twenty-eight years, our current Chief Executive is retiring. We are now seeking a new Chief Executive to lead the next exciting chapter in the history of Child Bereavement UK.
How festival volunteering helps
About volunteering
Morgan

Morgan shares why she decided to volunteer for Child Bereavement UK after receiving support when her Dad died.
JLS Summer Hits Tour

FULLY BOOKED
Sarah

Sarah shares what she’s gained from volunteering with Child Bereavement UK’s fundraising team.
Southampton Mela Festival

Hoglands Park | Southampton

Supporting bereaved children and young people

Children and young people grieve just as much as adults but they can show it in different ways. Find out how you can help them and more about child grieving.
Children's understanding of death at different ages

Guidance on children's understanding of death at different ages and stages of development.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
When a grandparent dies

The death of a grandparent is often a child or young person’s first encounter with the death of someone important. Parents have a great deal to manage when their own parent or carer dies. There is the grief associated with their own loss, but also the reactions and responses of their children to the death of a grandparent.
Child Bereavement UK training

Child Bereavement UK designs and delivers training for professionals in health and social care, education, the emergency services and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Contact us

Contact details for our Helpline, departments and services.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
Explaining death and dying to children

Guidance for teachers and parents on talking to children about death and dying,
UK death & bereavement statistics

A parent of children under 18 dies every 20 minutes in the UK; around 26,900 a year.
For adults bereaved as children

How being bereaved as a child can affect your life as an adult and where you can find support.

Short guidance films

Short films delivered by our support practitioners giving guidance on a range of bereavement topics. Read more

Books and resources

A list of books and resources relating to grief and bereavement and what may help. Read more

Others' experiences

Watch short films and read experiences of bereaved families and how support has helped them. Read more