About us About our work About Child Bereavement UK What we do What we do At Child Bereavement UK we help families to rebuild their lives when a child grieves or when a child dies. We offer free, UK-wide, accessible online grief support to children and young people (up to 25) who are bereaved or facing the death of someone important, and the parents and carers of babies and children who are dying or have died before their 26th birthday. We also offer guidance and resources for those supporting bereaved families, whether a parent, family member or friend, as well as tailored advice, training and education programmes for professionals. Vision and Mission Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies. Our mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement. Values The work of Child Bereavement UK is underpinned and guided by our commitment to: Integrity - We place the needs of bereaved families at the heart of everything we do. Our work is based on listening to and learning from the lived experience of the families and professionals with whom we work. We respect everyone’s experience. Confidentiality, discretion and consent are of the utmost importance in our work. Inclusiveness - We are inclusive of and respectful to all our stakeholders, including colleagues, volunteers, supporters and beneficiaries, in our attitudes, behaviours and activities. We aim to use accessible language and to be open and unbiased. We welcome and respect everyone and advocate for equity, diversity and inclusion across all areas of our work. Quality - We strive for the highest standards of excellence and professionalism in all aspects of our work. We continually assess, review and improve our systems, processes and impact. Collaboration - We are committed to a culture of teamwork and collaboration. We work in partnership with other organisations to provide an incrementally improving picture of national child bereavement support. Bereavement support We offer free, UK-wide, accessible online grief support to children and young people (up to 25) who are bereaved or facing the death of someone important, and the parents and carers of babies and children who are dying or have died before their 26th birthday. Instant bereavement support No appointment needed or long waiting lists, just support when it’s needed. Our trained bereavement specialists are available to speak with Monday to Friday 8am-8pm (except bank holidays). Our bereavement specialists are accessible to everyone – whether personally bereaved or supporting someone who is. Call our free helpline: 0800 02 888 40 Email [email protected] or use our contact form Live chat: click the 'chat with us' button Text or WhatsApp us: 07418 341 800 Find out more about our helpline Group support and one-to-one support If a child, young person or parent is really struggling with their grief, our bereavement specialists explore the person’s individual needs and assess if they could benefit from one-to-one or group support. We welcome families and individuals of any gender or gender reassignment, marital or civil partnership status, disability, race, religion, faith, belief, or sexual orientation. We will endeavour to source interpreters / BSL interpreters where needed / possible. Find out more about our support services Trusted information and resources Free online tools, content, guides, and publications to help children, young people, parents and carers understand their grief and feel less alone, and to help the people around them feel more confident supporting them. How we help professionals We offer tailored advice and a range of training and education programmes which aim to help professionals support the bereaved children, young people and parents and carers they work with. Find out more about our training Manage Cookie Preferences