Out-of-hours support

We provide confidential support, information and guidance to individuals, families and professionals throughout the UK. Our support team is available to respond to calls, Live Chat or email from 9am - 5pm, Monday to Friday (except bank holidays). Please note, messages can be left via telephone, email or Live Chat and we will respond as soon as possible on our next working day.

Email: [email protected]
Telephone: 0800 02 888 40
Live Chat: via our website

These organisations can provide out of hours support

Organisation	Phone	Opening hours
Samaritans	Call: 116 123 Email: [email protected]	Usually open 24 hours a day, 7 days a week.
CALM Suicide support	Call: 0800 58 58 58	Usually open 24 hours a day, 7 days a week.
Childline	Call: 0800 1111	Usually open 24 hours a day, 7 days a week.
Cruse Bereavement Support	Call: 0808 808 1677	Tuesday, Wednesday and Thursdays, open until 8pm.
Cruse Scotland Bereavement support	Call: 0808 802 6161	Monday to Friday, open until 8pm.
Hopeline UK Suicide support	Call: 0800 068 4141 Text: 078600 39967 Email:[email protected]	9am to midnight every day including weekends and bank holidays.
Sands Baby loss support	Call: 0808 164 3332 Email: [email protected]	Monday to Friday, 10am to 3pm and Tuesday, Wednesday and Thursday 6pm to 9pm.
SHOUT Text messaging support service	Text: 85258	Usually open 24 hours a day, 7 days a week.
The Compassionate Friends Support for bereaved parents and families	Call: 0345 123 23 04 Email: [email protected]	Usually open 24 hours a day, 7 days a week.

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